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How to Manage Organization Domains

Use this guide to set which email domains are approved for your facilities. A domain is the part of an email address after the @ sign. When domain restrictions are on, you can invite only users whose email address uses an approved domain.

Before you start: you must be an Organization Administrator.

  1. Open Manage Multiple Facilities.
  2. In the sidebar, click Multi-Facility Domains.
  3. In the Add Domain section, choose one or more facilities from the drop-down list. The facilities you choose show as small labels (pills) that you can remove.
  4. Enter the domain name in the text field, for example yourcompany.com.
  5. Click Add Domain. The domain is added to all the facilities you chose.

The system checks the domain before it adds it:

  • You cannot add a public email domain, for example gmail.com or yahoo.com.
  • You cannot add the same domain twice for one facility.
  • Your organization can have a limit on the number of different domains.
  1. In the Multi-Facility Domains section, the approved domains show as a list.
  2. Use the facility drop-down list to show the domains of one facility.
  3. Click Refresh to load the list again.
  1. Find the domain in the domain table.
  2. Click the delete icon next to the domain.
  3. Confirm the deletion in the window that opens.

Note: each facility must keep at least one approved domain. You cannot delete the last domain of a facility.

Your organization can have a limit on the number of different approved domains. The domain management section shows the number you use and the limit. If you need more domains, contact your account administrator.